Which of the following is a stated con of ICT?

• A. ICT workers work longer hours to meet expectations of customers
• B. Do tasks faster with less manpower
• C. Identify + adapt to changing trends
• D. Effective communication

Answer: (A)

Understanding a common downside of ICT involves recognizing how constant connectivity can push workers to longer hours as expectations to respond quickly rise. ICT enables real-time communication, remote monitoring, and always-on customer service, so there’s pressure to be available and react promptly. That makes longer working hours a genuine drawback, since work can spill into personal time to keep up with demands and service levels.

The other statements describe benefits of ICT: it can allow tasks to be completed faster with less manpower due to automation and improved processes; it helps identify and adapt to changing trends through data and analytics; and it supports effective communication by making information flow clearer and more timely.